Help & Info

We leave no questions unanswered!

help and information
Here you will find valuable help, information and FAQs about our products. We try to keep this page as up-to-date as possible, so it's always worth checking back. The same applies here: Technology and use made easy! Simply click on the help button next to the relevant product to quickly find the information you need. Please also note our help videos to solve your questions:
to the videos

Proteus EcoMeter 


For plastic and basement welded tanks
operation manual Step-by-step configuration tutorial

Proteus EcoMeter Plus


The solution for external underground tanks
operation manual

Proteus Ecometer S


For above-ground tanks or mounting directly below the cistern cover
operation manual Step-by-step configuration tutorial

Proteus Ecometer S Plus


For cisterns or installation of the sensor deeper than 20cm
operation manual

Proteus EcoFrog 


Data communication via WLAN
operation manual Step-by-step configuration tutorial

Proteus EcoCloud


2G / 3G / 4G NB-IoT Data Communication
operation manual

Proteus EcoMeter P


WLAN operated level sensor
operation manual

Proteus Webportal


MS-Azure 
Tank24.info 
Contact us!

Our universal software

Our universal software can be used for the following tasks:


- Correction of the offset and / or bottom dead space volume on the Proteus Ecometer / Plus

- Creation of own linearization tables

- Reading out historical values from the Proteus Ecometer / Plus

- Firmware update for Ecometer / Plus (heating oil), Ecometer S / Plus (water)

To do this, load the ZIP file onto your local hard drive and first install the USB_driver.exe file. Then start the Universal-Software.exe file to use the Universal Software.


Click on one of the buttons to save the respective ZIP file or detailed PDF instructions to your local hard drive:

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